Terms of Service

1. Company Information

These Terms of Service ("Terms") govern your access to and use of the services provided by Global Knowledge LLC, a limited liability company organized and existing under the laws of the State of Delaware, United States of America.

• Legal Name: Global Knowledge LLC
• State of Formation: Delaware, USA
• Registered Agent: Registered in the State of Delaware
• Principal Office: 101 California Street, Suite 2710, San Francisco, CA 94111, USA
• Contact: Info@globalknowledge.com

Note: Our EIN (Employer Identification Number) is available upon request to verified business partners and clients for vendor registration and compliance purposes. Please contact us directly.

2. Acceptance of Terms

By engaging Global Knowledge LLC for any services, accessing our website, or entering into a service agreement with us, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

3. Services Description

Global Knowledge LLC provides operational support services including but not limited to: international coordination, logistics management, trade show and event support, vendor and procurement assistance, global accommodations, concierge services, business support, and custom project management for clients operating worldwide.

4. Service Agreements

All services are provided pursuant to individual written service agreements, statements of work, or purchase orders agreed upon by both parties. These Terms are incorporated by reference into all such agreements. In the event of a conflict, the specific service agreement shall control.

5. Fees and Payment

Fees for services are as set forth in the applicable service agreement. Unless otherwise agreed in writing:

• Invoices are due net thirty (30) days from the date of invoice.
• Late payments accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is less.
• Global Knowledge LLC reserves the right to suspend services for non-payment.
• All fees are in USD unless otherwise specified.

6. Confidentiality

Each party agrees to hold in confidence and not disclose to any third party any Confidential Information of the other party without prior written consent. "Confidential Information" means all non-public information disclosed by one party to the other, including but not limited to business plans, client lists, pricing, and operational data. This obligation survives termination of any service agreement for a period of five (5) years.

7. Intellectual Property

All intellectual property rights in materials, methodologies, and deliverables created by Global Knowledge LLC remain the property of Global Knowledge LLC unless explicitly transferred in writing. Client retains ownership of all pre-existing intellectual property provided to Global Knowledge LLC.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GLOBAL KNOWLEDGE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. GLOBAL KNOWLEDGE LLC'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY THE CLIENT IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

9. Indemnification

Each party agrees to indemnify and hold harmless the other party and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with: (a) the indemnifying party's breach of these Terms; (b) the indemnifying party's negligence or willful misconduct; or (c) violation of applicable laws or regulations.

10. Anti-Bribery and Anti-Corruption (ABAC)

Global Knowledge LLC is committed to full compliance with all applicable anti-bribery and anti-corruption laws, including the U.S. Foreign Corrupt Practices Act (FCPA) and the UK Bribery Act 2010. Neither party shall offer, promise, give, or receive any bribe, kickback, or improper payment of any kind. Violations of this section are grounds for immediate termination of all agreements.

11. Export Controls and Sanctions

Both parties agree to comply with all applicable export control laws and regulations, including those of the United States (EAR, ITAR) and any applicable foreign laws. Neither party shall use the services to engage in any transaction that would violate U.S. or international sanctions administered by OFAC or other relevant authorities.

12. Termination

Either party may terminate a service agreement with thirty (30) days written notice. Either party may terminate immediately upon written notice if the other party materially breaches these Terms and fails to cure such breach within fifteen (15) days of receiving written notice of the breach. Upon termination, all outstanding fees become immediately due and payable.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Any disputes arising under these Terms shall first be addressed through good-faith negotiation. If unresolved within sixty (60) days, disputes shall be settled by binding arbitration in San Francisco, California, under the rules of the American Arbitration Association (AAA).

14. Force Majeure

Neither party shall be liable for any delay or failure in performance resulting from causes beyond their reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, government actions, or labor disputes.

15. Entire Agreement

These Terms, together with any applicable service agreements, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior agreements and understandings.

16. Contact

For questions regarding these Terms, please contact: